Customer Service

ClubWPT is committed to providing excellent customer service and support. For frequently asked questions such as cancellation, please see our FAQ. If you can't find what you're looking for, e-mail us using the information below. We're happy to help you!

If you're having trouble signing up, logging in, or have any other questions in general regarding your account, e-mail us at

Be sure to provide us with the following:

  • First and last name on the account
  • The complete address on the account
  • The username (ClubWPT nickname) on the account
  • The e-mail address on the account (if you cannot remember the e-mail address or username, please tell us)
  • A short description of your inquiry

If you would like to reach us by phone, please contact us at (800) 619-7866, Monday through Saturday, between the hours of 11:00 AM EST and 11:00 PM EST.