Effective March, 21 2011
Privacy Policy
This Privacy Policy describes the information we collect from you when you visit our Website (“Website”), how we use that information, and under what circumstances we disclose it. It will also give you more information about how to manage the personal information that you provide to us through the Website. This Privacy Policy applies only to information you provide to us on-line while visiting or using our Website or using our Software. It does not apply to information we have obtained or may obtain offline through other traditional means. The Privacy Policy should be read in conjunction with the Terms of Use located on the Website.
The Information We Collect
When you use our Website, we receive and collect certain information. The information that we receive and collect depends on what you do when you visit our Website.
Automatically Collected Information
Some information is automatically received and sometimes collected from you when you visit our Website. This information may include some or all of the following items: the name of the domain and host from which you access the Internet, including the Internet Protocol (IP) address of the computer you are using and the IP address of your Internet Service Provider; the type and version of Internet browser software you use and your operating system; the date and time you access our site, the length of your stay and the specific pages, images, video or forms that you access while visiting the site; the Internet address of the website from which you linked directly to our Website, and if applicable, the search engine that referred you and any search strings or phrases that you entered into the search engine to find this site; and demographic information concerning the country of origin of your computer and the language(s) used by it.
We use this information to monitor the usage of our Website, assess its performance, ensure technological compatibility with your computer, and understand the relative importance of the information provided on our Website. We may also use this data to conduct statistical analyses on visitors’ usage patterns and other aggregated data.
Personal Information
We consider information that may be used to identify an individual, including, but not limited to, first and last name, date of birth, home or other physical address, email address, phone number or other contact information to be Personal Information (“Personal Information”). You may be asked to provide Personal Information when you use the Site, register for an account or to use the Software. The Personal Information that we collect may include information such as: contact information (including telephone number), shipping information, transaction history, website usage preferences, and feedback regarding the Software. We do not collect Personal Information about you on the Website or the Software without your knowledge.
Personal Information About Children
The Website is targeted entirely for use by adults. We do not market to or create special areas for use by children. Accordingly, we do not knowingly collect age identifying information, nor do we knowingly collect any personal information from children under the age of 13 years. In the event that we discover that a child under the age of 13 has provided personally identifiable information to us, in accordance with the Children’s Online Privacy Protection Act (please see the Federal Trade Commission’s website at www.ftc.gov/kidzprivacy for more information about this Act), we will delete the child’s personally identifiable information from our files to the extent technologically possible.
E-Mail Communications
When you send an e-mail to us, or provide your e-mail address to us, you are communicating with us electronically and consent to receive communication from us electronically. We may retain the content of the e-mail, your e-mail address, and our response in order to service your needs. We may use the data that you provide to send you e-mail or correspondence via other means.
If you no longer wish to receive marketing e-mail, you may unsubscribe by doing any one of the following:
a. Send an e-mail with your request and current contact information to privacy@theclubservices.com;
b. Send us a fax with your request and current contact information at (323) 330-9902 ; or
c. Send a request in writing with your current contact information to:
Club Services, Inc.
Attn: General Counsel
1920 Main St.
Suite 1150
Irvine, California 92614
International Transfers
Personal Information collected on the Website may be stored and processed in any country in which we or our affiliates, suppliers, or agents maintain facilities. By using the Website and/or the Software, you expressly consent to any transfer of information outside of your country.
What You Need to Do to Protect Your Personally Identifiable Information
You have several options when deciding how you can best protect your User Information. One option is simply not to volunteer it. As stated above, this approach would allow you to still visit our website – although it will prevent you, for example, from ordering merchandise on-line or providing us with your comments or questions. The Federal Trade Commission’s website, www.ftc.gov, also offers useful information about how to protect personally identifiable information provided to a website.
What to Do About Suspected Violations of This Privacy Statement
If at any time you believe that we have not adhered to the policies and principles set forth in this Privacy Statement, please notify us using the contact information provided below. We will make all commercially reasonable efforts to promptly respond to your concerns.
Changes to Privacy Policies
If at any time you believe that we have not adhered to the policies and principles set forth in this Privacy Statement, please notify us using the contact information provided below. We will make all commercially reasonable efforts to promptly respond to your concerns.
Questions or Comments
a. Send an e-mail with your request and current contact information to privacy@theclubservices.com;
b. Send us a fax with your request and current contact information at (323) 330-9902 ; or
c. Send a request in writing with your current contact information to:
Club Services, Inc.
Attn: General Counsel
1920 Main St.
Suite 1150
Irvine, California 92614







